Effective Date: Jan 30, 2025

At U-FREE MOVING Systems (referred to as “U-FREE MOVING,” “we,” “us,” or “our”), we are committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, www.ufreemoving.com (referred to as “the website” or “our website”). By using our website, you consent to the practices described in this policy.

1. Personal Information We Collect

We may collect the following personal information when you interact with our website:

● Contact Information: Name, email address, phone number.
● Address Information: Physical address, including ZIP code.
● Other Information: Any other details you provide through forms or communications.

This information is collected when you submit forms on our website, contact us, or use certain features of the site.

2. How We Use Your Personal Information

We use the personal information we collect for the following purposes:

● Customer Support: To respond to your inquiries and provide assistance.
● Service Fulfillment: To provide quotes, process requests, and manage your service

experience.
● Website Improvement: To enhance the functionality and content of our website and

ensure we offer relevant services to our users.

We may also use your personal information for marketing purposes, such as sending promotional emails, if you have provided your consent.

3. How We Protect Your Personal Information

We are committed to protecting your personal information from unauthorized access, disclosure, alteration, or destruction. We use appropriate physical, electronic, and managerial security measures to safeguard the information we collect. However, please note that no method of data transmission or storage can guarantee 100% security, and while we strive to protect your information, we cannot ensure its absolute security.

4. Sharing Your Personal Information

We do not sell, rent, or share your personal information with third parties, except as follows:

● Service Providers: We may share your information with trusted third-party service providers (e.g., hosting, customer support, analytics) to assist us in operating our website and delivering services to you. These providers are bound by contractual obligations to protect your personal information.

● Legal Compliance: We may disclose your personal information if required to do so by law, such as to comply with a subpoena or legal process, or in response to government requests.

5. Your Rights Under California Law

As a California resident, you have the following rights regarding your personal information under the California Consumer Privacy Act (CCPA):

● Right to Access: You may request information about the personal data we have about you over the past 12 months.

● Right to Deletion: You may request that we delete the personal information we have collected, subject to certain exceptions.

● Right to Opt-Out: You have the right to opt out of the sale of your personal information, though we DO NOT sell your information.

To exercise your rights, please contact us at info@ufreemoving.com. We will respond to your request within the timeframes required by law.

6. Accessing and Controlling Your Personal Information

You have the right to access, correct, or delete your personal information that we have collected. If you wish to update or request deletion of your information, please contact us at infor@ufreemoving.com. We will make reasonable efforts to accommodate your request in accordance with applicable laws.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies help us personalize content, analyze site traffic, and improve our services. You can control cookie settings through your browser, but please note that disabling cookies may affect some functionality of our website.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or to comply with legal requirements. Any updates will be posted on this page, and the revised policy will be effective immediately upon posting. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

U-FREE MOVING Systems

Phone: (310) 295-9191

Email: info@ufreemoving.com

Address: 2900 S Sepulveda Blvd., Los Angeles, CA, 90064

We will respond to your inquiry as promptly as possible.